How to order

 

 

Shopping for luxury fabrics should be enjoyable and effortless. Below you’ll find a clear guide on how to choose the right material, order fabric by the metre, when to use free samples, and what to expect when it comes to delivery and contact details. If you’re ever unsure about the right quantity or material, you’ll find a direct phone link to our stylist on every product page.


Choosing fabrics and accessories

Start by browsing our Fabrics and Accessories sections. To make your search easier, we recommend using filters such as composition, material type, colour, intended use, and more. These tools help you quickly narrow down materials that are perfectly suited to your project.

Not sure which fabric to choose or how much you’ll need? Each product page includes a direct phone link to our stylist, who will be happy to advise you.


Free fabric samples

If you’d like to check the colour or texture before ordering, take advantage of our Free Samples service. We’ll send you up to 10 samples so you can view the fabric in natural light and in your own space.

  • Samples can be ordered directly from the product page using the “Order a free sample” button.
  • Samples are not available for items in the Last Pieces category.

Ordering fabric by the metre

All fabrics are sold by the metre, with a minimum order of 10 cm. Quantities can be ordered in 10 cm increments. Simply select the required length on the product page and add it to your basket.


Basket and checkout

You can shop either as a registered customer or as a guest. Once items are added to your basket, simply enter your contact details and choose your delivery and payment options. Before placing your order, we recommend double-checking the selected items and fabric lengths.


Payment and delivery
  • You can pay securely by credit or debit card or via PayPal.
  • Orders are dispatched on the second working day after your order is received.
  • With standard delivery, a courier will deliver your order directly to the address you provide.

Technical datasheet and fabric care

Each fabric includes a downloadable Technical Datasheet (PDF) with key information about composition, material properties, and recommended care symbols.


Returns and claims

Fabrics sold by the metre (cut to the customer’s individual requirements) are non-returnable in accordance with applicable legislation. Products sold per item may be returned within the statutory period. For full details, please refer to our Privacy Policy.


Contact details and order confirmation

Please take extra care when entering your email address and phone number during checkout. Any errors may prevent us from contacting you if needed and could result in confirmation emails not being delivered.

Once your order is completed, you’ll receive an order confirmation email straight away. If it doesn’t arrive, feel free to contact us and we’ll be happy to check everything for you.


Need advice?

On every product page, you’ll find a direct phone link to our stylist. The same number is also available on WhatsApp, which you can use for international calls or to send photos of your garment or project. This helps us advise you on the most suitable fabric and the right amount to order. Additional contact options can be found on our Contact page.